Privacy Policy

Casino Rama Resort Privacy Policy

This privacy policy outlines how Casino Rama Resort collects, uses, and safeguards the personal data of our website visitors and customers.

Collection of Personal Data

We collect various types of information from you when you register for a My Club Rewards membership or participate in other activities on our site. This includes but is not limited to:

• Your name
• Date of birth (to verify age)
• Address
• Phone number(s)
• Email address(es)
• Government-issued identification number

Usage of Personal Data

We use the collected information for several purposes, including:

• Creating and maintaining your My Club Rewards membership account
• Enhancing our services by understanding customer preferences and interests
• Promoting and marketing our resort's offerings to you
• Complying with regulatory requirements under Ontario Lottery and Gaming Corporation (OLG) laws

Sharing Personal Data

We may share your information with:

• Our service providers, such as technology suppliers and consultants, who assist us in delivering services to you
• OLG for regulatory purposes, ensuring compliance with provincial gaming regulations
• Other companies that help us market our resort's offerings

Data Security

We have implemented technical, physical, and administrative measures to safeguard your personal data against unauthorized access. This includes encryption of certain information.

Accessing and Changing Your Information

You can review, correct or update the accuracy of your personal data by visiting the My Club Rewards desk at Casino Rama Resort in person with valid government-issued photo identification.

Cookie Policy

Our site uses cookies to enhance your experience and for analytical purposes. Cookies do not store sensitive information like passwords but rather help us understand user behavior on our website.

Your Rights

You have the right:

• To opt-out of marketing communications
• To request data deletion, except where retention is required under law

Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes it was collected or to comply with applicable laws. Upon expiration of a 12-month period of inactivity, points accumulated through My Club Rewards may expire.

Changes to This Privacy Policy

This policy is subject to change without notice. We encourage you to review this document periodically to stay informed about how we collect and use your personal data.

By using our website or registering for a My Club Rewards membership, you acknowledge that you have read, understood, and agree with the terms outlined in this privacy policy.